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Hopewell Memorial Post 146 - 804-541-3735

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BARTENDER / SERVER (Part-time) POSITION DESCRIPTION

Position Title:  Bartrender / Server

Location:  American Legion Hopewell Memorial Post 146 - Hopewell, VA

Hourly Wage Range:  starting at $9.50/hr. + tips 

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GENERAL:  The bartender/server is the face of the Post and responsible for our customers’ experiences. He/she must greet customers, learn about their preferences, answer questions, recommend menu items, prepare and serve alcoholic and non-alcoholic beverages and food; sell and pay-out winnings from Commonwealth-approved games of chance, and handle basic housekeeping duties.

OVERALL RESPONSIBILITIES:  Presents menus; serves and helps customers select food/beverages. Must possess strong communication skills; can quickly respond to customer requests, give directions, sell, and pay-out winnings for pull-tab and other authorized games of chance, and handle basic cleaning duties. Bartender/servers must be observant, detail-oriented, and courteous while ensuring customers enjoy themselves.

DUTIES:

*  Act as ABC manager for the Club Room; check identification to ensure customers are the legal age to purchase alcoholic beverages

*  Check membership cards; ensure guests are signed-in by active members

*  Welcome customers, “read” and listen to people, remember beverage preferences, make recommendations on menu items and drinks, and take customer orders

*  Mix and serve drinks using member’s personal spirits; carry food and drinks from kitchen to tables

*  Collaborate/coordinate with kitchen/bar staff

*  Deal with complaints or problems with a positive attitude

*  Issue bills and accept payment

*  Take inventory and order supplies; ensure bar and tables are well-stocked with items such as napkins, straws, condiments, etc.

*  Adhere to all food safety and quality regulations; Virginia ABC and Virginia Charitable Gaming Regulations

*  Correctly handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons; balance receipts with the cash register tape/record

*  Maintain a clean work and dining area by removing trash, cleaning/sanitizing tables, and re-setting serving utensils and other table items; sweeping as required.

 

REQUIREMENTS:

Security:  Must be 21 years old or older, successfully complete a criminal background check, and be eligible for $50,000 bonding.

Minimum Education and Experience:  High School Diploma or GED equivalent; restaurant, bar, cocktail lounge experience preferred, but not required 

Knowledge:  No special knowledge requirements

Skills:

*  Positive attitude and excellent communication skills; can quickly respond to customer requests

*  Hands-on experience in cashier duties; familiar with POS systems

Abilities:

*  Able to stand, walk, bend, etc. for extended periods, and lift up to 50 lbs.

*  Proven restaurant serving or waitering experience

*  Attention to cleanliness and safety